Rich founded ARHD in 2000 and leads the organization by caring about his employees and clients. Rich has an MBA in Finance and a BS in Marketing plus 25 years of sales/account management experience. This enables Rich to be involved with establishing a close relationship with each client and his internal staff. Rich works diligently with each new client to ensure a smooth on-boarding transition by developing a customized solution based on client’s needs and business objectives. As a result of Rich’s strategic vision and management expertise, ARHD has received the SmartCEO Future 50 award for fastest growing companies 5 of the past 7 years. Rich’s unwavering focus on doing the right thing for employees and clients has enabled ARHD to obtain low turnover. This has led ARHD to sustain growth every year since inception, cementing ARHD as the industry leader for high quality Infrastructure Management and Remote Help Desk Solutions.

from www.remotehelpdesk.com

Original Air Date: February 10, 2010